Alea Health Privacy Policy

1. Introduction

At Alea Health, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Services. By accessing or using our Services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Information You Provide: This includes details you provide directly to us, such as when you create an account, fill out forms, or communicate with us.

• Information Collected Automatically: We automatically gather information as you use our Services, such as usage data and device information.

3. How We Use Your Information

Your personal information is used to:

• Match you with the most suite therapy provider

• Provide and improve our Services

• Facilitate communication with therapists

• Ensure the proper functioning of our AI-assisted tools

We employ security measures in accordance with applicable laws and regulations to protect your information from unauthorized access, disclosure, or alteration.

4. Your Rights

You have the right to:

Access, update, or delete your personal information at any time by contacting us at support@aleahealth.co.

5. Session Transcripts and AI Usage

Session transcripts are summarized and provided to the AI assistant only if you opt in. If you choose not to opt in, the AI assistant will not access your session transcripts. Please note that video sessions are never recorded.

6. Confidentiality

We take the confidentiality of your information seriously. All client information is kept confidential, except as required by law or with your explicit consent.